Robbie
Compliance SME / Fraud Prevention / Chargeback Analyst
Verified
Overview
Looking for full-time work (8 hours/day)
at $14.86/hour ($2,880.00/month)
Associates degree
Last Active
June 1st, 2026 (6 days ago)
Member Since
October 3rd, 2022
Profile Description
Our primary role is process improvement.
- I raised a project to update one of our processes helping analysts to easily understand and follow the workflow.
We train new hires for both Coinbase SME direct hires and BPO Tier 1 agents.
- I've trained three batches for Compliance and Complaints.
Generating daily reports via Salesforce to help identify any current trends and obtain current numbers.
Conducting meeting presentations and sharing updated stats and numbers within our team and other teams.
Taking over cases from Tier 1 in deep diving and root cause analysis to ensure a great customer experience.
I'm also a trained SME of the Data Privacy team and Complaints team.
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- QUEZON CITY, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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