Current Employment Status:
Hired Full Time on Jan 28, 2026
FRANCISCAN
Head of Operations|eCommerce &BPO Leader|Optimization Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $18.91/hour ($3,636.35/month)
Bachelors degree
Last Active
April 17th, 2026 (71 days ago)
Member Since
October 18th, 2015
Profile Description
Visionary Leader | eCommerce & BPO Specialist
I’m Fran, a purpose-driven leader from the Philippines, dedicated to empowering success and inspiring others to reach their full potential. With over 20 years of experience in both remote and corporate environments, I bring a unique blend of compassion, strategy, and results-driven leadership.Since 2015, I’ve been managing teams and driving growth in the eCommerce and BPO industries as a Chief Operating Officer. My expertise includes creating efficient processes, defining metrics and KPIs, developing training modules, and establishing business continuity plans that deliver measurable value.I’m passionate about delivering excellence, prioritizing customer satisfaction, and fostering a culture where teams thrive and businesses grow. With integrity, excellence, and value at the core of my work, I’m committed to making a meaningful impact in every organization I serve.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
Professional Services » Management Services » Call Center Operations Management
Experience: 5 - 10 years
Customer Support » Ecommerce
Experience: 5 - 10 years
Other Skills
Marketing » Email Marketing
Experience: 5 - 10 years
E-Commerce » Brand Management
Experience: 5 - 10 years
Professional Services » Management Services » Business Management
Experience: 5 - 10 years
Marketing » Performance Marketing
Experience: 5 - 10 years
Marketing » Influencer Marketing
Experience: 5 - 10 years
Marketing » Social Media Management » Facebook marketing
Experience: 5 - 10 years
Professional Services » Management Services » Acquisition Management
Experience: 5 - 10 years
Professional Services » Management Services » Advertising Management
Experience: 5 - 10 years
Professional Services » Management Services » Sales Management
Experience: 5 - 10 years
Customer Support
Experience: 5 - 10 years
Customer Support » Sales Support
Experience: 5 - 10 years
Basic Information
- Age
- 46
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 51%
- Influence: 32%
- Steadiness: 10%
- Compliance: 7%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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