Virtual Assistant| Customer Service Support | Data Entry 

Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Not Specified

Last Active

January 2nd, 2025 (16 days ago)

Member Since

September 13th, 2022

Profile Description

Looking to onboard an Online Virtual Assistant for
the long term?
* Cost-effective
* Power/ISP/Equipment Back Ups
* Tech-savvy
* Data Security
* Self-motivated
* Detail-oriented
* Less supervision
 
Here’s what I do for my clients ?
 
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Manage inbox (review, organize, prioritize, and reply to<8efe80624d780eba0c6493ec45140364>email messages)
Manage calendar (scheduling appointments, client calls,
group calls, meetings)
Conducting internet research, gathering information, and
preparing reports or summaries tailored to clients’ needs.
Updating and managing databases, spreadsheets, and records
as required
Handling sensitive client information with utmost discretion
and maintaining strict confidentiality
 
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 Advanced
knowledge in MS Excel and Google Sheets
Manage extensive, complex business
records
Develop an entire database from
beginning
Integrate worksheets, create tables,
implement complex data
 
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Developing and managing daily newsletter
Managing subscriber database
Developing email sequences and
automation
Integrating systems for campaigns
Increase open rate in 3 months
Analyzing campaign performance and
producing weekly/monthly overviews as required
 
Customer Service Support
Provide prompt assistance via phone,<8efe80624d780eba0c6493ec45140364>email, chat, or in-person to address inquiries and resolve issues.
Identify and solve customer concerns
efficiently while ensuring satisfaction.
Demonstrate deep understanding of
products/services to offer tailored solutions.
Maintain clear, empathetic, and polite
interactions with customers.
Handle multiple customer queries while
maintaining quality service.
Work with cross-functional teams to meet
customer need
 
Data Management
Enter and update data into databases,
spreadsheets, or systems with precision.
Cross-check and validate information to
ensure accuracy and completeness.
Deliver high-volume data entry within
tight deadlines without compromising quality.
Utilize tools like MS Excel, Google
Sheets, or specialized software for data entry tasks.
Collaborate with teams to ensure
consistent data flow and support organizational goals.