I have been in the BPO industry for 12 years as a customer service/sales/technical
support advisor for American and Australian campaigns. I communicate with
customers through inbound and outbound calls, live chats, and
setting, lead generation, data entry, logistics/order tracking, client
escalations, and retention.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.