Ma.Victoria
General Virtual Assistant / Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Associates degree
Last Active
December 18th, 2024 (today)
Member Since
July 18th, 2022
Profile Description
As a customer service professional, I understand the importance of delivering outstanding service to customers and ensuring their needs are met. I have a proven track record of handling customer inquiries, resolving complaints, and providing accurate and timely information. I possess excellent active listening skills, allowing me to understand customer concerns and address them effectively.My previous experience in a customer-facing role has provided me with the ability to remain calm and composed even in high-pressure situations. I am skilled at de-escalating tense interactions and turning negative experiences into positive ones. I believe in going above and beyond to exceed customer expectations and create a memorable service experience.
I want my co worker to recognize me as a person who has a positive attitude and a great listener.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 5 - 10 years
As a Customer Support I make sure that I am providing a 5 star Customer Service . I make sure that I am giving them a 100% help to resolve their issues
Office and Administration » Data Entry
Experience: 5 - 10 years
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: 6 months - 1 year
Project Management » Appfolio
Experience: 1 - 2 years
Real Estate » Appointment Setting
Experience: 2 - 5 years
Real Estate » Cold Calling
Experience: 1 - 2 years
Marketing » Telemarketing » Outbound Sales
Experience: 2 - 5 years
Office and Administration » Personal Assistant
Experience: 6 months - 1 year
Basic Information
- Age
- 44
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- PULILAN, BULACAN, PHILIPPINES, BULACAN
- Tests Taken
- IQ
- Score: 108
- DISC
- Dominance: 45%
- Influence: 18%
- Steadiness: 27%
- Compliance: 10%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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