Inbound Sales & Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Highschool Graduate

Last Active

June 4th, 2026 (4 days ago)

Member Since

June 27th, 2022

Profile Description

I turn customer interactions into revenue opportunities, and I've been doing it for over a decade across some of the world's most demanding industries: international aviation, travel e-commerce, and retail operations.

My track record speaks for itself. At Expedia, I consistently exceeded sales and performance targets by 25%, earning Top Performing Agent of the Month. In aviation, I contributed to Southwest Airlines' Station of the Year award and received outstanding recognition from American Airlines and British Airways, not by luck, but through disciplined SLA execution, precision under pressure, and genuine care for every passenger I served.

What I bring to your team:
Revenue-Focused Support, I don't just resolve tickets; I protect and grow revenue. From reducing unnecessary cancellations through proactive retention to identifying upsell opportunities in real time, I treat every interaction as a business outcome.

Multi-Channel Mastery, Phone, email, live chat, and CRM systems (Zoho, Salesforce, Sabre, Amadeus, Zendesk) are second nature to me. I maintain 100% data accuracy while managing high-volume queues without sacrificing quality.

Operational Discipline, As a former Operations Manager and Co-Owner, I understand what it costs when workflows break down. I bring that same accountability and efficiency mindset to every shift, remote or otherwise.

Remote-Ready, Day On, Dedicated home office, 250+ Mbps fiber, noise-canceling headset, and a proven track record of thriving in fully remote environments.

If you need someone who closes, retains, and delivers, consistently, let's talk.