Sharmaine

Operations Support Specialist | CRM & Salesforce Support | Technical VA | Proces

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Overview

Looking for part-time work (4 hours/day)

at $6.59/hour ($627.20/month)

Associates degree

Last Active

June 11th, 2026 (11 days ago)

Member Since

May 30th, 2022

Profile Description

I am a reliable and detail-oriented Virtual Assistant with experience in operations support, CRM systems, process improvement, technical assistance, and administrative tasks.

I help businesses stay organized and efficient by supporting day-to-day operations, managing data, improving workflows, and assisting with various online tools and systems. I am comfortable handling both technical and administrative responsibilities depending on client needs.

My experience spans customer support, HR, implementation, and operations roles, which has given me strong adaptability and the ability to work across different industries and tasks.

I can assist with:
• Administrative and executive support
• CRM and data management
• Website and application testing (UAT)
• Process and workflow improvement
• Data entry, reporting, and documentation
• Online research and project coordination
• Basic technical and customer support tasks

I am highly organized, dependable, and able to work independently with minimal supervision. I am also experienced in using tools such as Salesforce, Jira, Zendesk, Basecamp, Tableau, Google Sheets, and ChatGPT to support productivity and improve workflows.

I am open to both long-term and part-time opportunities where I can provide reliable support and contribute to business efficiency.

Top Skills

Virtual Assistant

Experience: 2 - 5 years

I provide reliable virtual assistance, including administrative support, task coordination, data handling, and general business operations support. I work independently and ensure tasks are completed accurately and on time.

Other Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

I have experience supporting Salesforce users by handling system issues, assisting with data management, and helping resolve CRM-related workflow concerns.

Customer Support » Technical Support

Experience: 5 - 10 years

I provide basic technical support by troubleshooting issues, documenting problems, assisting users, and coordinating with teams for resolution.

Project Management » Process Improvement

Experience: 2 - 5 years

I help identify workflow inefficiencies and support improvements by suggesting better processes and assisting in implementation.

Basic Information

Age: 34

Gender: Female

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Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”