Current Employment Status:
Hired Full Time on Sep 17, 2025

Donnie

Business Travel Consultant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's Degree

Last Active

April 9th, 2026 (78 days ago)

Member Since

June 22nd, 2015

Profile Description

Customer service professional with 10 years of BPO experience handling multichannel support via chat, phone, and email. Skilled in using tools like Zendesk, Slack, Amadeus GDS, Farelogix, Travelfusion, ---------- , Hotelbeds, Voyager (Expedia) and Google Sheets to manage customer interactions and streamline workflows. I?ve supported global clients across various industries, resolving inquiries efficiently while maintaining high customer satisfaction. Known for strong communication, problem-solving, and a customer-first mindset, I thrive in fast-paced environments and am committed to delivering top-tier service in every interaction.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

I've been a chat support for 3 years to answer all the inquiries of the clients and have the client updated and resolve his/her issue.

Office and Administration » Travel Planning » Amadeus

Experience: 1 - 2 years

I've been using Amadeus for almost 2 years to book a hotel, cars, flight and ferry.

Office and Administration » Travel Planning » GDS

Experience: 2 - 5 years

I've been using GDS for 3 years for manual booking and modifications of flight, hotel, cars, and ferry.

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 5 - 10 years

I've been in a BPO industry for almost 10 years as Customer Service representative with good communication skills and multi-awardee for all the company that I have been.

Basic Information

Age
39
Gender
Male
Website
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Address
San Pedro, Laguna
Tests Taken
IQ
Score:  112
DISC
Dominance: 34
Influence: 28
Steadiness: 33
Compliance: 5
English
C1(Advanced)
Government ID
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