Hello! I'm an experienced professional with a strong background in both property management and the BPO industry. Over the past year, I've honed my skills in managing short-term rental properties, ensuring seamless guest communications, handling claims, and optimizing listings. My responsibilities have included managing playbooks, scheduling cleaners and maintenance, and coordinating with handyman and repair companies to maintain the highest standards for each property.
With 8 years of experience in the BPO industry, I have developed a diverse skill set that includes handling various accounts and delivering positive results for clients. My expertise in customer service, problem-solving, and process optimization has been instrumental in achieving client satisfaction and operational efficiency.
I'm dedicated to providing exceptional service and am always looking for ways to improve and streamline processes. Let’s work together to make your property management experience smooth and successful!
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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