Lianne

Ecommerce & Customer Support VA | Shopify | Supply Chain

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Overview

Looking for full-time work (8 hours/day)

at $6.27/hour ($1,200.00/month)

Bachelors degree

Last Active

June 12th, 2026 (today)

Member Since

March 7th, 2022

Profile Description

I am a Shopify Ecommerce Customer Support VA with 5+ years of experience handling email, chat, and social media support for international online stores. I manage high-volume inboxes, resolve order issues, and provide clear, empathetic, and fast customer service.I specialize in Shopify order management, refunds, replacements, tracking updates, fulfilment coordination and I’m experienced in working with suppliers, checking inventory, and supporting daily store operations.Core Skills:

• Ecommerce Customer Support (Email, Chat, Social Media)

• Shopify Order Management & Fulfilment Support

• Product Listing, Product Research & Store Backend Updates

• Supplier Communication, Tracking Delays & Inventory Checks

• Chargeback / PayPal Dispute Assistance

• Gorgias, Zendesk, Shopify Inbox, Gmail, Google Sheets
I’m reliable, detailed, and easy to work with. I’m looking for a long-term role where I can support an ecommerce brand with excellent customer service and smooth operations.

Top Skills

E-Commerce » Shopify

Experience: 2 - 5 years

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 2 - 5 years

Other Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

E-Commerce » Product Optimization

Experience: 2 - 5 years

E-Commerce » Product Research

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » Social Media Moderation

Experience: 1 - 2 years

Office and Administration » Translation

Office and Administration » Microsoft Excel

Experience: 10+ years

Office and Administration » Personal Assistant

Experience: 5 - 10 years

Basic Information

Age
32
Gender
Female
Website
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Address
Aurora, Isabela
Tests Taken
IQ
Score:  109
DISC
Dominance: 20
Influence: 30
Steadiness: 22
Compliance: 27
English
C2(Advanced/Mastery)
Government ID
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