Jesegene

Operations Manager (BPO)

85 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's degree

Last Active

June 22nd, 2026 (6 days ago)

Member Since

February 10th, 2022

Profile Description

Monitor Agents performance on the floor (according to productivity, competence, quality standards and targets). Working with the agents to achieve development objectives and performance targets.
• Support the Team Manager, Training and Quality Manager in providing leadership, guidance and support to the Agents to ensure the creation of a positive (productive) work atmosphere and team spirit. Address agent needs and concerns, performance and motivation issues and conflicts.
• Maintain a high level of proficiency with regard to client’s services, policies and site. Ensure timely, accurate and consistent delivery of updates to the agents. Disseminate client-specific information. Provide clarifications and guidelines to enhance agents understanding and competence relative to client-specific information and handling different customer transactions.

Basic Information

Age
32
Gender
Female
Website
Sign Up with Pro Account to View
Address
Davao City, Davao del Sur
Tests Taken
DISC
Dominance:
Influence: 0
Steadiness: 0
Compliance: 0
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

SEE MORE REAL RESULTS

“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”

- Marc Diez

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »