I’m Carmela Mae De Leon, a highly organized and proactive Executive & Virtual Assistant with 8+ years of experience supporting US-based clients across multiple industries, including e-commerce, healthcare, real estate, and social media. I specialize in streamlining operations, managing complex schedules, and handling customer success with excellence.
I excel at:
• Executive Support & Admin Management – calendar management,
• Customer Success & E-commerce Support – Shopify, Amazon, Zendesk, Salesforce, ADS, and social media customer engagement.
• Recruitment & HR Support – sourcing, interviewing, onboarding, and building talent pipelines.
• Social Media & Content Assistance – managing LinkedIn, Instagram,
• CRM & Tools Expertise – Google Suite, Microsoft Outlook, QuickBooks, Notion, Slack, Trello, and more.
I am detail-oriented, reliable, and a fast learner, capable of working independently while keeping communication clear and consistent. I thrive in roles where I can take ownership of tasks, help improve workflows, and ensure nothing falls through the cracks.
Whether it’s managing your daily operations, supporting your team, or keeping your customers happy, I am committed to delivering high-quality, timely results that help your business grow.
Let’s work together to simplify your workload and maximize your productivity.
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