I've been working in the BPO industry for nearly 7 years. I was in charge of several accounts, both voice and nonvoice.
* Retail Account - 6 months
* Gaming Account - 6 months
* MS Account - 5 months
* admin task / voice and nonvoice account - almost 3 years
* Healthcare Account - Outbound Account (1yr and 4months)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.