Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Bachelors degree
Last Active
November 15th, 2024 (4 days ago)
Member Since
August 13th, 2021
Profile Description
With over 11 years of extensive experience in the BPO and customer service industry, I have honed my skills in customer relationship management, problem resolution, and team leadership. My track record includes consistently exceeding performance metrics, delivering high-quality service, and driving customer satisfaction.
Key Skills:Customer Service ExcellenceBPO OperationsTeam Leadership & TrainingProblem Solving & Conflict ResolutionPerformance Metrics & Quality AssuranceCommunication & Interpersonal SkillsProcess Improvement
Experience:Throughout my career, I have worked with diverse teams and managed various customer service projects, contributing to the overall success and growth of the organizations I have been a part of. My roles have equipped me with the ability to adapt quickly, manage time effectively, and deliver results under pressure.
Why Hire Me:I am dedicated to providing exceptional service and am always looking for ways to improve processes and outcomes. My strong work ethic, combined with my ability to work both independently and as part of a team, makes me a valuable asset to any organization.
Availability:I am currently available for full
Top Skills
Customer Support
Experience: 10+ years
Customer Support » Phone Support
Experience: 10+ years
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Marilao, Bulacan
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 44%
- Influence: 25%
- Steadiness: 23%
- Compliance: 9
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
From Struggles to Triumph: Mariah Sison’s Journey as an Online Filipino Specialist
I’ve been with my client for 9 years and still going. In those 9 years, a lot has changed in our family’s life...
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
