Janiña
Airbnb Property Manager Short-Term Rental/General VA/ Appointment Setter
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.27/hour ($818.18/month)
High school diploma
Last Active
June 7th, 2026 (16 days ago)
Member Since
July 7th, 2021
Profile Description
Customer Support, Travel, and Financial Operations Professional with 5+ years of experience supporting global clients in high-volume and remote environments. Most recently worked full-time on a 4-month contract as a Travel Virtual Assistant, handling itinerary creation, appointment setting, client follow-ups, and customized travel packages with accuracy and professionalism.
Previously a Senior Case Manager ? Escalations for a global Airbnb account at TDCX, operating with supervisory-level access and authority. Managed complex, high-impact cases, applied policy-driven decisions, protected brand integrity, and led resolutions requiring strong judgment and leadership accountability. Recognized with multiple performance awards for excellence and reliability.
Also experienced in financial and credit card support, handling sensitive account concerns with strict compliance and empathy.
Top Skills
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Office and Administration » Travel Planning
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Personal Assistant
Experience: Less than 6 months
Office and Administration » Translation
Experience: 2 - 5 years
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu, Cebu
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 44
- Influence: 12
- Steadiness: 27
- Compliance: 17
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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