Hello! I'm Jovelyn, an educator by profession who successfully transitioned into the logistics and administrative industry. Over the past 4+ years, I've built hands-on experience supporting transportation operations across planning, carrier sales, dispatch, shipment tracking, billing, and customer communication.My logistics career has given me end-to-end exposure to the freight process—from planning loads to securing carrier capacity, dispatching drivers, tracking shipments, and supporting billing after delivery.
My Logistics Experience
Logistics Planner
- Planned and coordinated daily freight movements
- Scheduled pickups and deliveries
- Optimized load assignments and transportation schedules
- Coordinated with customers, carriers, and internal teams
Carrier Sales / Freight Broker Support
- Sourced and negotiated with carriers for available loads
- Built relationships with carrier partnersSecured truck capacity for FTL and LTL shipments
- Coordinated rate confirmations and load coverage
- Maintained communication with carriers throughout the shipment lifecycle
Track & Trace / Logistics Coordinator
- Monitored shipments from dispatch through final delivery
- Provided real-time shipment updates
- Resolved delays and service issues proactively
- Scheduled delivery appointments
-Coordinated with drivers, carriers, and customers
-Maintained accurate shipment records and tracking reports
Freight Dispatcher (Carrier Side)
- Dispatched company drivers and owner-operators
- Assigned loads based on driver availability and Hours of Service (HOS)
-Communicated load details and route information
-Coordinated pickup and delivery schedules
- Monitored driver progress and addressed operational issues
- Ensured on-time deliveries and efficient fleet utilization
Billing & Documentation Support
I also support back-office logistics operations by ensuring documentation is complete and billing is accurate.
My experience includes:
Collecting and reviewing Bills of Lading (BOLs)Proof of Delivery (POD) management
- Verifying detention, layover, lumper, TONU, and other accessorial chargesPreparing documentation for invoicingMaintaining shipment records and billing trackersReducing missed charges through organized reporting
Administrative & Virtual Assistance Skills
Beyond logistics, I also provide reliable administrative support, including:Internet researchData entry and database managementMicrosoft Excel and Google SheetsCanva for presentations and social media graphic
Tools & Skills
Track & Trace
Carrier Sales
Freight Dispatch
Load Planning
FTL & LTL Operations
Appointment Scheduling
Shipment Documentation
Billing Support
Excel Reporting
Google Workspace
Microsoft Office
Canva
Research
Administrative Support
Why Work With Me?I'm organized, detail-oriented, and proactive. I believe in preventing problems before they happen by maintaining clear communication, accurate documentation, and consistent follow-ups. I work independently, adapt quickly to new systems, and require minimal supervision.
My Remote Work Setup: 200 Mbps high-speed fiber internetBackup mobile hotspotDual-monitor workstationQuiet, distraction-free home office
If you're looking for someone who understands both the operational and administrative side of logistics, I'd be happy to become a dependable member of your team.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
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