Rowelyn

Operations Coordinator | Operations Virtual Assistant | CRM Management | Backend

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Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (yesterday)

Member Since

February 7th, 2021

Profile Description

Running a business comes with enough challenges without having to chase paperwork, update spreadsheets, follow up on invoices, or fix disorganized systems. That's the part I can help with.

I'm an Operations Coordinator with over 5 years of experience supporting home service and e-commerce businesses through CRM management, backend operations, administrative support, QuickBooks Online bookkeeping, workflow coordination, and e-commerce operations.

Whether it's organizing your CRM, managing backend operations, processing invoices, maintaining accurate records, or supporting your Shopify and Etsy store, I help keep your day-to-day operations running smoothly so you can spend less time managing daily tasks and more time focusing on growing your business, improving your processes, and planning what's next.

CORE COMPETENCIES
• Operations & Systems Support: Backend operations management, workflow coordination, process optimization, SOP documentation, records management
• CRM & Data Management: CRM administration customer database management, job/workflow tracking, data accuracy, reporting & data validation
• E-commerce & Product Management: Shopify product listing & optimization, Etsy marketplace management, product catalog updates, SKU/variant accuracy, inventory tracking
• Content & Digital Support: Content creation, graphic mockups, social media management, website content updates
• Bookkeeping & Financial Support: QuickBooks Online (cleanup, catch-up, transaction categorization, expense tracking), invoicing, billing, accounts payable/receivable (AP/AR), payroll processing
• Marketing & Email Communication: Marketing emails, customer reminders, company announcements (holidays, promotions, updates), campaign scheduling & tracking
• Workflow Automation & Funnel Management: GoHighLevel (workflow automation, funnel setup, testing, optimization)
• Project & Administrative Support: Project management, calendar & email management, internal coordination, research support
• Data Processing & Quality Control: High-volume data entry, data verification, file organization, accuracy, compliance, reporting

Top Skills

Accounting » Quickbooks

Experience: 2 - 5 years

I’ve consistently handled bookkeeping using QuickBooks Online—this includes cleanup, catch-up services, transaction categorization, expense tracking, invoicing, and reconciliation. At Home Service VA, I’ve managed financial tasks for the company, making sure books are accurate and up to date. I’m confident navigating QBO and helping businesses keep their finances organized and stress-free.

Customer Support » Ecommerce

Experience: 6 months - 1 year

Office and Administration » Operation Management

Experience: 5 - 10 years

Other Skills

Project Management

Experience: 2 - 5 years

I’ve successfully coordinated projects from planning to completion—tracking tasks, managing timelines, and keeping teams aligned. I use tools like Trello, ClickUp, and Google Workspace to assign responsibilities, follow up on progress, and make sure deadlines are met. I’m detail-oriented and proactive in solving issues, which helps keep operations smooth and projects on track.

Office and Administration » Administrative Support

Experience: 2 - 5 years

I gave myself 5 stars because I’ve handled a wide range of admin and backend tasks—from tech setup, SOP documentation, and digital file management to project coordination and internal support. I’m comfortable using tools like Trello, ClickUp, Zoho, Google Workspace, and Slack to keep things organized and moving. Whether it’s supporting a team, updating databases, managing calendars, or streamlining operations, I make sure everything runs smoothly behind the scenes.

Marketing » GoHighLevel

Experience: 2 - 5 years

I've built and managed multiple workflow automations, funnels, and internal systems using GHL. At my current role in Home Service VA, I use it daily to streamline operations and support both our internal team and client-side processes. I’m confident with building automations, customizing pipelines, setting up triggers, and integrating with tools like Zapier. GHL has been a key part of how I help businesses run more efficiently.

Office and Administration » Executive Assistance

Experience: 2 - 5 years

Basic Information

Age: 31

Gender: Female

Website: Sign Up with Pro Account to View

Address: BINAN CITY, LAGUNA

Tests Taken: IQ
Score: 112: DISC
Dominance: 24%
Influence: 19%
Steadiness: 39%
Compliance: 19%: English
C1(Advanced)