-You'll spend less time training me since I’m already familiar with the real estate industry. I understand how it operates, and I excel in my role as a Real Estate Virtual Assistant.
-Experienced Professional in Real Estate Administration and Customer Support
With over 5 years of experience in Real Estate Administration and an additional 5 years in customer support, I have honed my skills in punctuality, reliability, and trustworthiness. I have successfully trained and assisted new Real Estate Virtual Assistants, guiding them and their clients through the onboarding process.
Professional Experience:
- Roles: Real Estate and Mortgage Admin Assistant, Customer Service, Billing, Sales, Hotel Reservations.
- Data Tracking: Expertise in daily data entry for calls, sales, real-time metrics, and other company-required information.
- Additional Expertise: Extensive experience in training Real Estate VAs to efficiently complete tasks, prioritize effectively, and discern when to ask direct questions versus utilizing online resources like Google or YouTube and many more.
Key Responsibilities:
1. CRM Management
2. MLS Listing
3. Transaction Coordination (Assistant)
4. Client Follow-Up (Phone, Text,
5. RingCentral Management (Inbound/Outbound Calls, Texts)
6.
7. Calendar Management
8. Social Media Content Creation (Canva - Flyers, Social Posts)
9. Data Entry (Google Sheets, Excel)
10. Research and Analysis
11. Standard Operating Procedures (SOPs) Creation
12. Assisting Realtors in training their VAs, including task prioritization, efficient task completion, question filtering, and much more—such as refining communication techniques, time management strategies, and enhancing productivity through targeted software training.
Tools Used:
- Salesforce
- Follow Up Boss
- Compass Real Estate
- MLS
- ZipForm
- ShowingTime
- SmartMove
- KW Command
- Google Calendar & Google Apps
- Microsoft Office Suite
- RingCentral
- Canva & Graphic Editing Tools
- WhatsApp, Slack
Training and Certifications:
I have completed multiple training courses, earned certifications, and possess extensive software knowledge. I am ready to contribute to your team’s success.
Thank you.
Experience: 2 - 5 years
Experience: 5 - 10 years
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