I am a dedicated and results-driven Virtual Assistant with experience in administrative support, appointment setting, customer service,
I have been a virtual assistant for U.S. employers for over two years. My last employment was with Forbes Insurance Group, and my job role is as follows:
-CRM management and troubleshooting (Go HighLevel and Radiusbob)
-Inbound and Outbound Calls
-SMS and
-Evaluation, Submission, and updating of ACA applications
-Data Entry
I also have four years of experience in customer service and support for healthcare accounts under BPO companies, and my job roles are as follows:
-Handling inbound and outbound calls
-Chat and
-Patient Information Intake
-Appointment Setting
I take pride in delivering high-quality work, maintaining professionalism, and continuously learning new skills to provide greater value to the team and clients.
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