Aleja
CRM & Operations Virtual Assistant | Customer Service | Process Documentation |
With Timeproof
Overview
Looking for any work (4 hours/day)
at $7.44/hour ($720.00/month)
Bachelor's degree
Last Active
July 19th, 2026 (6 days ago)
Member Since
April 14th, 2020
Profile Description
I'm an operations-focused professional with 3+ years of experience in customer support, escalation management, and process improvement — now offering
VA services focused on customer service, workflow documentation, and operations support.
At Concentrix, I managed 30–100+ daily cases, ran quality audits that improved team accuracy by 15%, and consistently hit SLA targets in a fast-paced environment.
What I can help you with:
SOP creation and process documentation
Business Process Improvement and customer support
Data entry, reporting, and admin coordination<8efe80624d780eba0c6493ec45140364
I'm based in Cagayan de Oro, Philippines and available during Australian business hours (AEST/AEDT). I'm reliable, detail-oriented, and focused on making your operations run smoother.
Let's work together.
Top Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Office and Administration » Google Workspace
Experience: 2 - 5 years
Other Skills
Project Management
Experience: Less than 6 months
Project Management » Process Improvement
Experience: 2 - 5 years
Virtual Assistant
Experience: Less than 6 months
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro, Misamis Oriental
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 30
- Influence: 17
- Steadiness: 41
- Compliance: 13
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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