Catherine

Customer service representative / virtual assistant

Verified

With Timeproof

mark as hired

Overview

Looking for part-time work (5 hours/day)

at $5.80/hour ($638.00/month)

Bachelors degree

Last Active

March 1st, 2025 (6 days ago)

Member Since

March 25th, 2020

Profile Description

I have worked as a chat and email support for an e-commerce company, and our main tools are Gorgias and Shopify. Before working in e-commerce, I was a chat and email support agent for 3 years at a video conferencing company, and our main tool was Zendesk.One of my previous jobs was at a company named iiNet, one of Australia's biggest service providers. I was in charge of handling customer questions and concerns in a timely and professional manner. By providing impeccable service to clients. I also take pride in being part of the T-Mobile company. I thoroughly enjoy getting to know customers and figuring out how best to serve their needs. I helped customers make their subscriptions easier and troubleshoot their devices.

Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Email Support

Experience: Less than 6 months

Other Skills

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: bocaue, bulacan

Tests Taken: DISC
Dominance: 33
Influence: 34
Steadiness: 25
Compliance: 7