A dedicated Customer Support and Technical Support Specialist with over 5 years of experience in the property management software industry.
Proven expertise as a Subject Matter Expert for an Australian Property Management Software, where I enhanced support efficiency by empowering Level 1 Support teams and providing exceptional assistance to VIP agencies.
My background as a Developer Analyst for a US Property Management Software allows me to pinpoint core issues accurately and collaborate effectively with engineering teams to drive timely solutions.
I am passionate about leveraging my extensive knowledge to elevate client satisfaction and ensure seamless operations. With a unique blend of technical acumen and customer-centric focus, I am committed to turning challenges into opportunities and being a reliable partner for my client's success!
I am happy to connect and achieve exceptional results with the company/client that I'd work for!
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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