Micheline

Documentation Specialist | SOP & Knowledge Base Expert

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Overview

Looking for part-time work (5 hours/day)

at $12.40/hour ($1,500.00/month)

Associates degree

Last Active

July 22nd, 2026 (2 days ago)

Member Since

April 21st, 2019

Profile Description

I help businesses simplify complex workflows by creating clear, structured documentation systems. From converting training videos into step-by-step manuals to building knowledge bases and process flow diagrams, I ensure teams have the resources they need to work efficiently and consistently.
Experienced with Notion, ClickUp, Trainual, SweetProcess, Lucidchart, Google Workspace, and more. I focus on clarity, organization, and scalability—so documentation becomes a business asset, not an afterthought.

Top Skills

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Human Resources » Sop Writing

Experience: 10+ years

I transcribe Loom Videos, YouTube tutorials, or recorded conversations and turn them into easy-to-follow Standard Operating Procedures.

Other Skills

Marketing » Content Creation » Guide Writing

Experience: 2 - 5 years

I write Help Center guides for Real Estate software.

Office and Administration » Transcription

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Marketing » Copywriting

Customer Support » Email Support

Office and Administration » Microsoft Excel

Software » HelpScout

Experience: 6 months - 1 year

I wrote articles for a software for their Help Center guides.

Basic Information

Age: 50

Gender: Female

Website: Sign Up with Pro Account to View

Address: Capas, Tarlac

Tests Taken: IQ
Score: 90: DISC
Dominance: 39
Influence: 16
Steadiness: 14
Compliance: 30: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”