Transaction Coordinator / Listing Coordinator / Compliance Office / Admin Assistant
(10+ years experience)
*Prepares listing presentation and listing agreements/docs and send out for signature
*Coordinates with clients to prepare the house for photos and putting it up in the MLS
*Schedules photos and orders yard signs
*Inputs listings in the MLS (adding all required information, disclosures, photos, etc.)
*Coordinates with HOA (if applicable) for HOA inclusions and any restrictions
*Coordinates showings and open houses
*Sets up ShowingTime for property access information and rules/restrictions
*Enters listing to the pipeline for commission disbursement and compliance
*Coordinates listings, offers, and buyer/seller contract-to-close transactions
*Communicates with buyer/seller, other agents, lender, title co., and any additional vendors throughout the transaction
*Enters the transaction in the CRM and keeps it up-to-date
*Updates the MLS with the status of the contract and any necessary changes
*Assists in drafting and submitting offers
*Puts together the paperwork and makes sure everything is signed, executed, and filled out completely
*Sends the bound contract over to the lender and title company to get the file started
*Orders and coordinates inspections
*Prepares and facilitates addenda, amendments, repair proposal/amendments, and any additional documents
*Follows up to make sure earnest money is received and submitted within the deadline
*Manages contract deadlines and ensures timeliness with contingencies
*Orders Home Warranty
*Coordinates Final Walk-through and Closing
*Reviews and audits the Settlement Statement
*Prepares Disbursement Authorizations and sends it over to the title company
*Audits and submits the file for compliance
*Organizes the files in G-drive or other file management systems
Customer Service Representative / Sales Representative / Retention Officer / Quality Analyst / Coach / Mentor
(5+ years experience)
*Before I started my career as a Virtual Assistant in the US Real Estate Industry, I worked as a Call Center Agent doing the above-mentioned roles for more than 5 years in various Call Center companies in the Philippines. *As an overview, I assisted customers with their general inquiries, billing/payment concerns, installation/relocation of account services, upselling/offering products and services, providing solutions to customers concerns/issues, updating account information on file, and renewing/relocating/cancelling subscription.*I received plenty of leadership & excellence awards and recognitions for providing outstanding performance during my tenure.
Tools/Programs Used:
Authentisign
Adobe Acrobat
BombBomb
Boomtown
Brivity
Canva
CINC
Centralized Showing Service
DocuSign
Dotloop
Dropbox
Google Drive/Forms/Docs
KW Command
Lofty
Microsoft Office
Perfect Storm
RealTracs/MLSRealty
Box Office
Ring Central
ShowingTime
Skyslope
Slack
TransactionDesk
Top Producer
UpSignDown
Zipforms
Zoom
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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