I have 4 years experience of working in a call center and 5 years working as a virtual assistant. My skill emphasis is in customer service. I also provide social media marketing and sales services. As a previous call center agent that handles different types of customer's concern from technical to customer service and sales, I know how important customer satisfaction is especially for businesses. I used to work in one of the credit reporting agencies in America as a retention specialist. Also, a technical support specialist in a
telecommunication company based in Canada. And recently, with a real estate company based in the US as a real estate virtual assistant.
I provide assistance in the following:
-Cold calling (inquiries and sales to old and potential clients)
-Real estate marketing (social media and blog)
-Assist in the creation and support of Real estate marketing (social media and blog)
ng content for social media posting
articles from business blogs to Social Media Accounts
-SEO specialist (content writing)
-Keyword research
-Reach weekly marketing/scheduling goals
-Property Research to different real estate websites (creating a flyer from a graphic design website and submit it to a potential client. Ex: Canva)
-Microsoft Office Suite and Google sheet
-Proficient in managing social media platforms and handling basic website maintenance and blog management.
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