Technical Support Representative

Overview

Looking for full-time work (8 hours/day)

at $8.31/hour ($1,600.00/month)

College Level

Last Active

June 19th, 2026 (6 days ago)

Member Since

April 1st, 2018

Profile Description

OVERVIEW
I am a Virtual Assistant, Customer Service Specialist, and Technical Support Professional with 10+ years of experience helping business owners, executives, and remote teams stay organized and efficient. I provide reliable admin support, customer communication, technical troubleshooting, scheduling, invoicing, and CRM management.
I’ve worked with companies in the U.S., Australia, and the Philippines across industries such as crypto/AI, restoration services, e-commerce, SaaS, and BPO. I’m known for being detail-oriented, fast-learning, and proactive in managing tasks with minimal supervision.
WHAT I CAN DO FOR YOU
• Virtual Assistance & Admin Support

• Email & Chat Support

• Customer Service & Appointment Setting

• Data Entry, Research & Documentation

• Technical Support (Tier 1)

• Calendar & Inbox Management

• QuickBooks & Xero Invoicing

• CRM & SaaS Tool Management (Zendesk, Kajabi, Ontraport, etc.)

• Report Creation & Job Tracking

• Social Media Assistance

• Process Organization & Team Coordination
WHY CLIENTS LIKE WORKING WITH ME
• Reliable and consistent performance

• Strong communication skills (written & verbal)

• Fast learner with excellent attention to detail

• Can follow instructions or work independently

• Comfortable with multiple tools and time zones

• Focused on accuracy, deadlines, and smooth workflows
WORK EXPERIENCE
• Email & Chat Support – Crypto & AI Platform

• General Virtual Assistant – Restoration Services

• Data Entry & Lead Generation – Project-Based

• Customer Service / Appointment Setter – Appliance Services

• Virtual Assistant – Small Businesses & Real Estate Admin

• Technical Support Representative – Telecom

• Customer Support / Team Leader – BPO Environment
TOOLS I USE
QuickBooks, Xero, Zendesk, Kajabi, Ontraport, Google Workspace, MS Office, Canva, RingCentral, Basecamp, Avaya, Service Desk, and more.
If you’re looking for a dependable, organized, and experienced VA or Support Specialist who can help you run your operations smoothly — I’d be happy to support your team.