Vaneza

E-commerce Customer Support VA | Email, Admin & Social Media

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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Associates degree

Last Active

July 20th, 2026 (3 days ago)

Member Since

March 10th, 2018

Profile Description

I’m a reliable and detail-oriented Virtual Assistant with 8+ years of experience in customer support and administrative work, including nearly 6 years in a remote setup for e-commerce brands.

I specialize in email support, customer service, data entry, admin tasks, and social media engagement (comments and messages). I’m experienced in handling order inquiries, tracking, returns, refunds, and maintaining a clear, friendly brand tone across all customer interactions.

I’m highly organized and comfortable managing high volumes of inquiries, spreadsheets, and daily operations using tools like Google Workspace, Excel, Zendesk, and Canva. I ensure tasks are completed accurately, systems stay organized, and nothing falls through the cracks.

I work independently, follow instructions carefully, and communicate clearly. My goal is to help businesses stay organized, improve customer experience, and run smoothly behind the scenes.