Current Employment Status:
Hired Full Time on Jan 20, 2024
With five years of experience in customer service within a BPO setting, I have specialized in handling telecommunications and collections accounts. I also have one year of experience as a Quality Assurance Specialist in the BPO industry, where I focused on enhancing agent performance and ensuring top-tier customer service. Currently, I am working as a Virtual Assistant for a credit collections company, where I manage credit control, bookkeeping, and various administrative tasks.
Experience: Less than 6 months
Experience: 1 - 2 years
I obtained a degree in Business Administration with Accounting and Bookkeeping courses. I am experienced in Bookkeeping using Quickbooks, and is exposed to using Xero as well.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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