Real Estate Virtual Assistant and Quality Analyst

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelor in Elementary Education

Last Active

December 19th, 2024 (today)

Member Since

September 10th, 2017

Profile Description

With over three years of experience as a Customer Service Representative, I excelled in assisting customers with product inquiries, guiding them through billing and payment processes, processing sales, providing basic troubleshooting, and scheduling technician appointments. This role sharpened my communication skills, enabling me to confidently engage with American customers over the phone.Recently, I transitioned to a home-based position as a real estate virtual assistant, where I have successfully executed cold calling, SMS campaigns, and various administrative tasks. My ability to set appointments with potential clients has earned commendation from my employers. I am proficient in using platforms such as Podio, Calltools, Mojo, Launch Control, Batchleads, and Zillow. Additionally, I have managed Instagram accounts, including client acquisition, engagement, and direct communication.I pride myself on being responsible, dedicated, and adaptable to any situation. In my role as a Quality Analyst within the Real Estate industry, I focus on evaluating the performance of Cold Callers, ensuring adherence to quality standards, and identifying opportunities for improvement to enhance the overall efficiency of the Cold Calling process.Moreover, I have experience as an outreach specialist, where I strategically identified and engaged with influencers across various social media platforms to secure collaborative partnerships in exchange for our products.