Bookkeeper | Experienced General Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

March 20th, 2025 (yesterday)

Member Since

July 27th, 2017

Profile Description

Are you looking for a professional freelancer who can assist you with your day-to-day tasks? Look no further! I am excited to bring my knowledge and skills, gained through years of experience, to support your business.

With over five years of experience, I have worked with various teams and companies, honing my abilities—especially in Customer Service. My journey began with small freelance gigs while I was still studying, which later led me to the BPO industry after graduation. This transition strengthened my foundation, gave me the confidence to pursue freelancing, and expanded my knowledge of dropshipping.

Currently, I work as a specialist at JPMorgan Chase & Co., assisting clients, business owners, and bankers with real-time concerns. Through this role, I have developed extensive experience in customer service, and I can provide the following:

• Comprehensive virtual assistance, including handling real-time calls to enhance customer satisfaction
• Email and chat management
• Processing customer requests such as fulfilling orders, refunds, returns, and exchanges
• Guiding customers through necessary forms and documentation

I am also highly skilled in administrative support, including:

• Basic accounting & bookkeeping
• Data research & management
• Organizing reports, spreadsheets, and documents to meet deadlines

Additionally, I am proficient in various tools and platforms, such as:

• Communication & Office Tools: Gmail, MS Outlook, Google Suite, MS Office Suite
• Design & Presentation Tools: Adobe Photoshop, Canva, MS PowerPoint, Google Slides
• E-commerce & Social Media: Shopify, Alibaba, AliExpress, Facebook, Instagram, Twitter, Pinterest, YouTube, LinkedIn
• Customer Support & Marketing: Facebook Ads, Zendesk, Live Chat

I take pride in being professional, reliable, and results-driven. I am a problem-solver who follows instructions carefully, meets deadlines, and delivers high-quality work. I also welcome feedback and constructive criticism to improve continuously—I am a fast learner and easy to work with!

I look forward to working with you and exceeding your expectations. Let’s grow your business together—I can be your all-around Virtual Assistant!

Let’s connect and make things happen!