Jemel

Trainer | Coach | New Hire Onboarding | Performance Management | Call and Chat a

40 ID PROOF
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Overview

Looking for any work (5 hours/day)

at $4.15/hour ($500.00/month)

Bachelor's degree

Last Active

June 22nd, 2026 (3 days ago)

Member Since

May 6th, 2026

Profile Description

Jobs and skills

Trainer and Coach
- Strong presentation and facilitation skills, experienced in measuring training
effectiveness through feedback and performance metrics. Collaborates
closely with Operations to ensure smooth transition of agents from training to
production while consistently achieving training targets. Actively participates
in client and cross-functional.
- Data Entry and Analysis

Customer Service Advisor
- Handles 3 channels (Outbound, Inbound, and Email) to assist the global English clients
- Manage Emails
- Investigating delivery issue of Ads
- Creation of efficient Ad Campaigns
- Masters the use of Business Suite, Ads Manager, LWI and other ad accounts
- Comfortable working with spreadsheets
- Managing Ad Platforms and Placements

Subject Matter Expert
- Assisting new hires in handling cases
- Coaching and mentoring
- Call audits
- Case Scrubbing

Customer service representative
- Taking inbound calls for healthcare account (US Clients)
- Handling Grievance
- Order status and placement management
- Working with tools and resources

Talent acquisition and development
- Manage end-to-end recruitment processes (job posting, sourcing,
screening, interviewing, and onboarding)
- Develop and implement effective sourcing strategies (job boards, social
media, referrals)
- Conduct interviews and evaluate candidates based on skills, experience,
and cultural fit

Top Skills

Experience: 2 - 5 years

- Handles 3 channels (Outbound, Inbound, and Email) to assist the global English clients - Investigating delivery issue of Ads - Creation of efficient Ad Campaigns - Masters the use of Business Suite, Ads Manager, LWI and other ad accounts - Comfortable working with spreadsheets - Managing Ad Platforms and Placements

Experience: 2 - 5 years

- Taking inbound calls for healthcare account (US Clients) - Handling Grievance - Order status and placement management - Working with tools and resources

Experience: 2 - 5 years

Strong presentation and facilitation skills, experienced in measuring training effectiveness through feedback and performance metrics. Collaborates closely with Operations to ensure smooth transition of agents from training to production while consistently achieving training targets. Actively participates in client and cross-functional.

Other Skills

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 2 - 5 years

- Handling HIPAA - Handling Insurance inquiry for US clients - Knowledge about Prior Auth, checking with the Pharmacy etc

Basic Information

Age
27
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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