Desiree
Customer Service Skills Customer Support Email Support Chat Support Phone Suppor
Overview
Looking for full-time work (6 hours/day)
at $5.81/hour ($840.00/month)
Bachelors degree
Last Active
June 9th, 2026 (yesterday)
Member Since
May 2nd, 2026
Profile Description
Hi, I’m Desiree, and I bring a strong background in customer service, technical support, healthcare support, sales, and communications.
Over the past few years, I’ve worked in fast-paced roles across healthcare, retail, and telecommunications, where I handled customer inquiries, resolved technical issues, conducted outbound sales calls, and consistently delivered excellent service. My experience includes account management, device troubleshooting, order processing, appointment scheduling, and using CRM tools to document and track customer interactions.
In addition to customer support, I worked as a Regional Communications Associate, where I managed outreach campaigns, coordinated virtual events, built partnerships with educational institutions, and handled social media content scheduling and engagement on platforms like Instagram and
Core Skills
Customer Service & Customer Support
Technical Support & Troubleshooting
Healthcare Customer Service
Outbound Calling & Cold Calling
Sales & Upselling
Lead Generation
Virtual Assistance
Email
Appointment Scheduling
Calendar Management
Data Entry
CRM Management
Social Media Management
Content Scheduling
Partnership Outreach
Event Coordination
Internet Research
Administrative Support
Tools & Platforms
Google Workspace
Microsoft Office
Microsoft Excel
Microsoft Teams
Salesforce
Zendesk
What I bring to the table is reliability, attention to detail, and the ability to manage both customer-facing and administrative tasks efficiently. I focus on delivering accurate work, resolving issues quickly, and contributing to results that help businesses grow.
Top Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
Technical Support is my ability to assist users in diagnosing and resolving technical issues related to accounts, devices, or platforms by troubleshooting problems, guiding step-by-step solutions, and ensuring systems and services function smoothly with minimal downtime.
Customer Support » Healthcare
Experience: 1 - 2 years
Assisting patients and healthcare clients with appointments, concerns, and service inquiries while handling sensitive information with care and accuracy.
Customer Support » Customer Service
Experience: 2 - 5 years
Customer Support is my ability to assist customers through phone, email, and chat by answering inquiries, resolving issues, troubleshooting concerns, and ensuring a positive customer experience while maintaining professionalism and efficiency.
Other Skills
Marketing » Telemarketing » Outbound Sales
Experience: 6 months - 1 year
Identifying customer needs and offering additional products or services to increase value while meeting sales goals and improving customer satisfaction.
Virtual Assistant
Experience: Less than 6 months
Providing remote administrative and operational support such as managing tasks, coordinating schedules, handling communication, and organizing workflows.
Marketing » Email Marketing
Experience: Less than 6 months
Responding to customer inquiries through written communication channels while ensuring clear, professional, and timely resolution of concerns.
Customer Support » Sales Support » Lead Generation
Experience: 6 months - 1 year
Researching and identifying potential clients or customers through outreach, databases, and online tools to support sales and business growth.
Office and Administration » Calendar Management
Experience: Less than 6 months
Organizing and maintaining schedules for individuals or teams, ensuring meetings, deadlines, and events are properly planned and updated.
Office and Administration » Data Entry
Experience: Less than 6 months
Accurately inputting, updating, and maintaining information in databases or systems while ensuring precision, speed, and confidentiality.
Office and Administration » Administrative Support
Experience: Less than 6 months
Providing general office and remote support tasks including document handling, scheduling, communication, and day-to-day operational assistance.
Marketing » Appointment Setting
Experience: Less than 6 months
Booking, confirming, and managing appointments while coordinating schedules efficiently to avoid conflicts and ensure smooth operations.
Basic Information
- Age
- 23
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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