Ecommerce Customer Support Specialist | Shopify • Amazon • Zendesk • Gorgi

Overview

Looking for full-time work (8 hours/day)

at $6.66/hour ($1,280.00/month)

Not Specified

Last Active

June 26th, 2026 (2 days ago)

Member Since

May 1st, 2026

Profile Description

I’m an E-commerce Customer Support Specialist with 8+ years of experience handling email, chat, and phone support.

In my most recent role, I handled 60+ daily inquiries while maintaining a 95% CSAT. I specialize in Shopify operations, including order tracking, refunds, cancellations, replacements, and resolving disputes efficiently.

I have experience using Zendesk and Gorgias for ticket management, ensuring fast response times and accurate communication. I also handled inbound calls and callbacks to ensure no customer concern was missed.

I’m reliable, detail-oriented, and comfortable working in fast-paced environments. I’m available for US EST and PST time zones and open to long-term opportunities.