Detail-oriented Customer Support Specialist with experience in customer and patient coordination within a physical therapy environment, insurance verification, and medical administrative services. Proven background in handling U.S. healthcare accounts, including member services, eligibility and benefits verification, appointment scheduling, and claims support. Skilled in HIPAA-compliant data handling, EHR/EMR navigation, and managing both voice and non-voice processes in fast-paced remote environments. In addition, experienced in research and copywriting, as well as providing general administrative support as a Virtual Assistant, including data management,
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experienced in handling administrative tasks within healthcare settings, including patient coordination, documentation, and clinic support operations.
Experience: 1 - 2 years
Knowledgeable in verifying patient eligibility, insurance coverage, benefits, and authorizations for UHC, UMR, and Cigna accounts.
Experience: 2 - 5 years
Skilled in scheduling appointments, coordinating with providers, handling patient follow-ups, and managing travel appointments for medical visits.
Experience: 2 - 5 years
Trained in maintaining patient confidentiality and handling protected health information (PHI) according to HIPAA standards.
Experience: 1 - 2 years
Capable of retrieving, organizing, scanning, sorting, and maintaining medical records and healthcare documents accurately.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.