Overview

Looking for full-time work (8 hours/day)

at $9.99/hour ($1,920.00/month)

High school diploma

Last Active

April 24th, 2026 (65 days ago)

Member Since

April 8th, 2026

Profile Description

BPO Experience (Customer Service Representative – Banking & Financial Accounts)

- Handled inbound and outbound calls for banking clients, assisting with account inquiries, transactions, and issue resolution
- Verified customer information while following strict security and compliance protocols
- Maintained high-quality customer service in a fast-paced, metrics-driven environment
- Developed strong communication, problem-solving, and multitasking skills
- Consistently met KPIs such as call handling time, resolution rate, and customer satisfaction

Virtual Assistant Experience (Real Estate & Admin Support)

VA / Cold Caller
-Conducted outbound cold calls to property owners and prospects
-Qualified leads and updated CRM systems
-Used dialers such as Xencall and BatchDialer

VA / Cold Calling & SMS Blasting
-Managed both calling and SMS campaigns for lead generation
-Handled follow-ups and updated lead status in CRM tools
-Tools used: CallTools, REsimpli, BatchLeads

VA / Cold Caller
-Focused on outbound calls and lead generation
-Maintained accurate records of call outcomes

VA / SMS & Calling Support
-Managed SMS conversations, inbound, and outbound calls
-Assisted with lead nurturing and follow-ups
-Tools used: Smarter Contact, CallRail

Researcher / Lead Generation / Email Support
-Generated leads through online research and LinkedIn outreach
-Managed email communications and follow-ups
-Tools used: LinkedIn Sales Navigator, Keap, Outlook

VA / Acquisitions Support
-Assisted in evaluating properties (comparables) and lead management
-Performed skip tracing and managed SMS/email campaigns
-Conducted follow-up calls and virtual driving for dollars
-Tools used: Podio, Propstream, BatchLeads, DealMachine, smrtPhone

VA / Customer Support & Admin
-Handled customer inquiries, technical support, and data entry
-Assisted with basic graphic design and internal support tasks
-Tools used: Microsoft Teams, Outlook, Canva

Admin / Recruitment & Marketing Support
-Assisted recruiters with candidate screening and job postings
-Managed reports, data, and email communications
-Helped with digital marketing and ad creation
-Tools used: Workable, Indeed, Canva Pro, Go High Level, Google Workspace

Completed Online Courses
-Bookkeeping in QuickBooks Online

On-going Online Courses
-The Complete Digital Marketing Guide - 27 Courses in 1