I help remote business owners and customer success teams optimize operations, improve customer retention, and maximize customer satisfaction (CSAT). Armed with a strong background in customer service across
My technical background allows me to deliver Tier III technical support, where I run diagnostics, troubleshoot connectivity issues, and manage account provisioning to ensure service continuity and lower customer churn. Additionally, I bring valuable experience in sales development, cold calling, and utilizing CRM systems to manage sales pipelines and administrative tasks.
If you're looking for a versatile Virtual Assistant or Customer Support professional to streamline workflows and maintain excellent customer service, let's connect right here on OnlineJobs.ph!
You can also reach me directly at:
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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