Darlene

Customer Relation Specialist

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

April 20th, 2026 (67 days ago)

Member Since

March 12th, 2026

Profile Description

I am a dedicated Customer Support Specialist with over three years of experience providing high-quality support in fast-paced, remote environments. I specialize in handling customer interactions across email, live chat, and phone, ensuring timely resolutions and a positive customer experience.

With a strong background in the travel industry, I have handled flight bookings, inquiries, cancellations, and refunds with accuracy and efficiency. I have supported US, UK, and AU-based clients, consistently managing high-volume workloads while maintaining professionalism and attention to detail.

I am proficient in tools such as Salesforce, Google Workspace, and Microsoft Office, with working knowledge of Shopify for e-commerce support. I am also GDS-trained (Amadeus, Galileo, and Sabre), allowing me to efficiently manage booking and reservation systems.

I am reliable, detail-oriented, and committed to delivering excellent service. I can work independently, meet deadlines, and adapt quickly to new systems and processes.

I am currently open to full-time or part-time remote opportunities and would be happy to support your business needs. Let’s connect!

Top Skills

Experience: 2 - 5 years

Managed flight booking inquiries, processed refunds and cancellations, and handled customer complaints with a high level of professionalism and problem-solving skills.

Experience: 2 - 5 years

Proficient in using computer applications, including office tools, communication platforms, and online systems

Experience: 6 months - 1 year

Experienced in providing administrative support, collaborating effectively with colleagues, and maintaining clear and professional communication.

Other Skills

Highly proficient in Salesforce, Slack, Microsoft Office, Google Workspace, Shopify, and Pancake, with solid experience in database management and workflow coordination

Experience: 2 - 5 years

Experienced in using Amadeus GDS with working knowledge of Sabre, enabling efficient handling of travel bookings, reservations, and customer inquiries.

Basic Information

Age
27
Gender
Female
Website
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Address
San Pablo, Laguna
Tests Taken
IQ
Score:  71
DISC
Dominance: 37%
Influence: 7%
Steadiness: 26%
Compliance: 30%
English
C1(Advanced)
Government ID
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