John

Spanish Bilingual VA | Healthcare

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Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

High school diploma

Last Active

May 12th, 2026 (45 days ago)

Member Since

March 9th, 2026

Profile Description

Assisted members with coverage, benefits, and eligibility inquiries in a high-volume call center environment. Reviewed medical and prescription (Rx) claims, ensuring accuracy and clear communication. Maintained strong customer satisfaction through effective problem-solving. Also assisted patients in booking appointments for X-ray, MRI, CT scans, and ultrasound services. Handled physician fees by explaining billing breakdowns and resolving patient disputes.

Top Skills

Customer Support » Insurance » Medical Insurance

Experience: 2 - 5 years

Worked with UHG as an advocate where I assisted most of our members regarding their coverage and benefits. Also checked their medical claims but mostly focused on Rx claims. Also transferred to another project where we were sending medical record requests to healthcare facilities for Audit/HEDIS review.

Professional Services » Medical Services » Medical Billing

Experience: 6 months - 1 year

I worked with Claimocity as a billing representative where I assisted our callers/patients to process the payments, explained billing statements and resolved disputes.

Office and Administration » Communication » Spanish Bilingual

Experience: 1 - 2 years

The tasks that I've handled as a Spanish Bilingual were with Claimocity and Radnet.

Other Skills

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address: Las Piñas, Manila

Tests Taken: IQ
Score: 110: DISC
Dominance: 22%
Influence: 16%
Steadiness: 28%
Compliance: 34%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”