Current Employment Status:
Hired Full Time on Jun 6, 2026

Rafael

Customer Support VA specializing in chat, email & back-office support

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Overview

Looking for any work (8 hours/day)

at $4.96/hour ($960.00/month)

High school diploma

Last Active

June 6th, 2026 (2 days ago)

Member Since

February 22nd, 2026

Profile Description

I am a highly skilled customer support professional with extensive experience in chat support, email communication, and back-office operations. Over the years, I have successfully managed high-volume customer interactions, ensuring timely and accurate responses while maintaining excellent client relationships. My expertise includes handling CRM systems, resolving inquiries efficiently, and providing reliable administrative support.

With a strong background in telesales and virtual assistance, I excel at multitasking, problem-solving, and delivering consistent results in fast-paced environments. I am committed to professionalism, adaptability, and contributing to organizational success through exceptional customer service and operational support.

Top Skills

Experience: 2 - 5 years

Assisting customers and restaurant partners about food order.

Experience: 2 - 5 years

Assist customers with order follow up.

Experience: 2 - 5 years

Understanding how updated menus improve customer experience and drive business. Recognizing the importance of accurate online information for brand reputation.

Other Skills

Experience: 1 - 2 years

Doing outbound calls to IT and business professionals to offer exclusive white papers. My role was to connect with the right decision-makers and present these materials as a trusted resource.

Experience: 2 - 5 years

Receive menu request from restaurants via email and do update them with their request and account changes.

Experience: Less than 6 months

Updating menus on websites requires familiarity with CMS tools Learning how to format and publish content accurately.

Basic Information

Age
36
Gender
Male
Website
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Address
Bacolod, Negros Occidental
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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