Shien
Virtual Assistant | Administrative & Customer Support Specialist | Email Managem
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.04/hour ($960.00/month)
Bachelor's degree
Last Active
June 12th, 2026 (2 days ago)
Member Since
February 16th, 2026
Profile Description
I am a Virtual Assistant, Administrative & Customer Support, and Operations Assistant with 9+ years of experience supporting business operations, clients, and internal teams in both office and remote setups.
Experience in:
* Virtual Assistant
* Administrative & Customer Support
* Operations Assistant
I have worked across inbox management, customer communication, scheduling, reporting, and coordination tasks, helping ensure day-to-day operations run smoothly and efficiently.
What I can do for you:
* Manage inbox and
* Handle customer and client support with clear and professional communication
* Schedule meetings, appointments, and calendar coordination
* Provide administrative support such as file organization, documentation, and task tracking
* Do data entry and reporting using Excel (including PivotTables and basic reporting)
* Support CRM updates and management (Zendesk, HubSpot, Salesforce, GoHighLevel)
* Assist in operations tasks such as tracking, coordination, and reporting
* Communicate and coordinate with teams, clients, and stakeholders
Tools & platforms I am proficient in:
* Google Workspace (Gmail, Docs, Sheets, Calendar)
* Microsoft Excel (PivotTables, reports, data encoding)
* Microsoft Office (Word, Excel, Outlook)
* CRM tools (Zendesk, HubSpot, Salesforce, GoHighLevel)
* SAP Business One and Navision
* Communication tools (Outlook, Zoom, Microsoft Teams, WhatsApp)
If you need a reliable Virtual Assistant who can keep your operations organized and running smoothly, I would be happy to support your team.
My goal is to support business owners and teams by taking care of administrative and customer support tasks, helping them stay organized, efficient, and focused on growing their business.
Top Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
I use Excel for data entry, organizing information, and preparing reports. I am experienced in maintaining accurate records, updating spreadsheets, and using basic functions like sorting, filtering, and PivotTables to support reporting and tracking tasks.
Office and Administration » Administrative Support
Experience: 5 - 10 years
I provide general administrative support such as document handling, file organization, task coordination, and basic reporting. I help ensure daily operations are well-structured and running smoothly.
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
I handle scheduling of meetings, appointments, and daily calendars while coordinating with clients and team members. I make sure schedules are organized, updated, and free from conflicts, with proper reminders and follow-ups.
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
I assist clients and customers by responding to inquiries, resolving concerns, and providing clear and professional communication. I focus on maintaining positive and efficient client interactions.
Office and Administration » Data Entry
Experience: 2 - 5 years
I handle accurate data entry and assist in preparing reports using Excel. I ensure data is organized, updated, and properly recorded for tracking and reporting purposes.
Office and Administration » Email Management
Experience: 2 - 5 years
I manage high volumes of emails by organizing, prioritizing, and responding to inquiries in a timely and professional manner. I also handle follow-ups, track important messages, and ensure inboxes stay organized and easy to manage.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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