Jc

Customer Service/ Technical Support/ Assistant Account Manager

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Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

High school diploma

Last Active

June 15th, 2026 (2 days ago)

Member Since

January 25th, 2026

Profile Description

I am an Assistant Account Manager for Personal Lines Insurance. My role mainly revolves around taking inbound and outbound calls, providing assistance via email, assisting with Commercial Lines, and doing a little bit of administration task.

The processes I perform as follows but not limited to billing and payments, emails, cancellations, mortgagee changes, claims entry, loss runs, telemarketing (cross-selling), documentations, and memos. With my current processes, I am well trained and familiar with Applied Epic. I also have an idea about other tools being used such as Hawksoft. With phone system, I am familiar with the use of Avaya, Genesys, Ring Central, Bria, and UC Connect.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Accounting » Accounts Receivable » Billing

Experience: 2 - 5 years

Office and Administration » Documentation

Experience: Less than 6 months

Other Skills

Marketing » Telemarketing

Experience: 6 months - 1 year

Advertising » Performance Tracking

Experience: Less than 6 months

This is a task that doesn't really align with my position. I do it voluntarily with the guidance of my supervisor preparing me for any possible upskilling.

Customer Support » Insurance

Experience: 1 - 2 years

Basic Information

Age: 23

Gender: Male

Website: Sign Up with Pro Account to View

Address: Bamban, Tarlac

Tests Taken: IQ
Score: 118

Government ID: Sign Up with Pro Account to View

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