Travel Virtual Assistant/ Customer Service Representative/Data Entry

Over 5 years of hands-on experience handling leisure travel using GDS systems including Sabre, Amadeus, and Farelogix, managing a wide range of booking scenarios such as new reservations, exchanges, reissues, cancellations, refunds, schedule changes, and special service requests. Additionally, I have 3 years of experience handling corporate travel, ensuring strict policy compliance, cost efficiency, and accurate end-to-end itinerary management.

Experienced in back-office support for corporate travelers, handling email, chat, and phone communications to manage bookings, itinerary updates, documentation, and follow-ups. Known for maintaining accuracy, meeting turnaround times, and providing efficient, professional support to ensure seamless corporate travel operations.

Over 5 years of hands-on experience handling leisure travel using GDS systems including Sabre, Amadeus, and Farelogix, managing a wide range of booking scenarios such as new reservations, exchanges, reissues, cancellations, refunds, schedule changes, and special service requests. Additionally, I have 3 years of experience handling corporate travel, ensuring strict policy compliance, cost efficiency, and accurate end-to-end itinerary management.

extensive experience as a customer service representative handling travel accounts. I provide expert support through calls, chat, and email, managing complex bookings, itinerary changes, and customer concerns with speed and precision.

Extensive experience in handling GDS systems both for corporate and leisure traveler. Can do basic to Complex Amadeus process.

Over 5 years of hands-on experience handling leisure travel using GDS systems including Sabre, Amadeus, and Farelogix, managing a wide range of booking scenarios such as new reservations, exchanges, reissues, cancellations, refunds, schedule changes, and special service requests. Additionally, I have 3 years of experience handling corporate travel, ensuring strict policy compliance, cost efficiency, and accurate end-to-end itinerary management.

Proficient in Sabre GDS for flight reservations, fare quoting, ticketing, exchanges, refunds, seat assignments, and itinerary management. Experienced in handling reissues, schedule changes, and policy-compliant bookings while delivering accurate, efficient support in high-volume, customer-facing environments.

Highly accurate and detail-oriented in data entry and record management, ensuring timely input, verification, and maintenance of customer, booking, and travel information across multiple systems. Experienced in handling high-volume data with confidentiality, consistency, and strict attention to accuracy.

Extensive experience across multiple customer-facing roles, providing a strong foundation in customer relationship management. My background spans working as a sales associate, service crew, service crew trainer, customer service representative, and corporate travel consultant, giving me a well-rounded understanding of the full customer journey. This diverse experience allows me to build strong client relationships, manage expectations effectively, resolve concerns professionally, and consistently deliver high-quality service.

Skilled in research and data gathering, collecting, verifying, and organizing information from multiple sources to support travel planning, customer support, and operational decision-making. Known for accuracy, efficiency, and the ability to synthesize data into clear, actionable insights.