Hi, I’m Elisafan Rafael. I have experience in customer service and outbound calls across airline, telecommunications, and insurance accounts. On the insurance account, I called customers who had requested quotes, confirmed their interest, and transferred those who wanted to proceed to licensed agents.
I’ve also handled international clients, including occasional calls with New Zealand and US customers, and I’m comfortable adjusting my communication for different accents and backgrounds. I’m reliable, organized, and focused on providing clear, professional service. I work well with CRM systems, keep accurate records, and manage my time efficiently.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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