Hi! I’m Lea Stefan Abellada
I’m a reliable and detail-oriented Virtual Assistant with over four years of remote experience in customer service and technical support. I specialize in keeping operations organized, managing communications, and ensuring tasks are completed efficiently and accurately.
I also gained hands-on experience as an Administrative Assistant at a 5 star hotel, supporting scheduling, documentation, reporting, and daily office operations. My degree in Hospitality Management strengthened my organizational skills, professionalism, and service-oriented mindset — qualities I bring to every task I handle.
What I can do for your business:<8efe80624d780eba0c6493ec45140364
Customer support via
Administrative support & data entry
Calendar management & scheduling
Document organization & Google Workspace management
CRM updates & applicant tracking
Appointment Scheduling
Lead Generation
Cold Calling
Follow-ups, reminders, and process management
I’m proactive, detail-oriented, and committed to helping your business run smoothly. I’m comfortable working different time zones and looking for long-term opportunities where I can contribute as a dependable, organized, and efficient Virtual Assistant.
Experience: 2 - 5 years
In my previous job, I worked as Technical Support Representative for Telecommunication for more than 3 years. I provided frontline technical support to telecommunications customers via phone, resolving issues related to mobile, internet, tv and voice services.
Experience: 2 - 5 years
I worked in BPO industry for more than 4 years as customer service representative and technical support representative, these roles strengthened my communication skills, customer service abilities, and efficiency in handling multiple tasks.
Experience: Less than 6 months
Experienced in providing organized and efficient administrative support. During my OJT as an Admin Assistant, I managed scheduling, maintained documents and spreadsheets, handled emails, and supported daily office operations. I’m detail-oriented, proactive, and committed to keeping business operations running smoothly.
Experience: 1 - 2 years
In my previous job as customer service representative, I also manage customer communication through email, responding to inquiries related to products, services, promotions, and account concerns.
Experience: 2 - 5 years
Handled high volumes of inbound and outbound customer calls, providing professional and efficient support in a fast-paced BPO environment. Assisted customers with service inquiries, technical issues, billing concerns, account updates, and promotional information.
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