Jennifer
Communication & Interpersonal Skills/ Problem solving and de
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.49/hour ($1,056.00/month)
Bachelors degree
Last Active
April 1st, 2026 (86 days ago)
Member Since
October 15th, 2025
Profile Description
With over three decades of experience in customer service, I have developed strong skills in communication, problem-solving, and client coordination. I have served face-to-face customers in the Philippines and managed inbound and outbound calls with U.S. and Australian clients, allowing me to adapt seamlessly to diverse customer needs and service standards.
I take pride in providing efficient, empathetic, and professional support while ensuring customer satisfaction and team success. I am confident that my background and commitment to quality service make me a strong fit for the role.
Top Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Knowledgeable in using CRM tools such as Salesforce for managing tasks, emails, and chat-based customer interactions
Office and Administration » Travel Planning » Amadeus
Experience: Less than 6 months
Knowledgeable in using Amadeus as a tool with Aus Travel account
Other Skills
E-Commerce
Experience: 2 - 5 years
Experienced in e-commerce support for U.S. accounts, handling book orders, delivery updates, and customer inquiries with accuracy and professionalism.
Customer Support » Chat Support
Experience: 2 - 5 years
Knowledgeable in using CRM tools such as Salesforce and Genesys Cloud for multitasking and efficiently managing customer interactions. Experienced in resolving Australian travel membership account queries
Customer Support » Customer Service
Experience: 5 - 10 years
With more than 30 years in customer service, I’ve worked with clients from PH, US, and AU, providing reliable assistance through various communication channels. I’m known for my patience, clear communication, and problem-solving skills that help build trust and satisfaction. I take pride in maintaining professionalism and empathy in every customer interaction.
Office and Administration » Travel Planning » Sabre
Experience: 2 - 5 years
Basic knowledge in using Sabre Tool with Aus Travel account
Basic Information
- Age
- 54
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taytay, Rizal
- Tests Taken
- IQ
- Score: 122
- DISC
- Dominance: 52%
- Influence: 16%
- Steadiness: 24%
- Compliance: 8%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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