Hazel
Customer Service & Support, Healthcare Billing & HIPAA Compliance, Insurance Pol
Overview
Looking for full-time work (8 hours/day)
at $3.30/hour ($640.00/month)
Associates degree
Last Active
June 4th, 2026 (4 days ago)
Member Since
September 22nd, 2025
Profile Description
I am a highly motivated and detail-oriented professional with over 9 years of experience in customer service, healthcare billing, insurance operations, and quality auditing. My expertise includes handling customer inquiries, policy administration, claims processing, and strict compliance with HIPAA standards. I am also skilled in quality monitoring, coaching, and process improvement to help teams deliver excellent results.
I want to be known as a reliable, adaptable, and results-driven worker who consistently goes above and beyond expectations. Recognized as a top performer in my previous roles, I take pride in providing accurate, efficient, and customer-focused support while maintaining professionalism and confidentiality. My goal is to bring the same level of dedication and excellence to every client I work with.
Top Skills
Customer Support » Healthcare
Experience: 1 - 2 years
Healthcare Support & HIPAA Compliance – Managed patient billing inquiries, payments, and claims while maintaining confidentiality and compliance with healthcare standards.
Customer Support » Insurance
Experience: 2 - 5 years
Supported advisers with policy updates, member enrollment, and data accuracy while utilizing Microsoft Office tools effectively.
Other Skills
Customer Support » Sales Support » Account Retention
Experience: 2 - 5 years
Assisted customers with subscriptions, billing, and account issues, while applying effective retention strategies to resolve concerns (Alorica).
Customer Support » Customer Service
Experience: 5 - 10 years
Assisted customers with subscriptions, billing, and account issues, while applying effective retention strategies to resolve concerns (Alorica).
Office and Administration » Account Management
Experience: 1 - 2 years
Account Management & Communication – Handled inbound customer requests, troubleshooting, and billing resolutions with clear and professional communication.
Office and Administration » Quality Assurance
Experience: Less than 6 months
Quality Auditing & Coaching – Monitored agent performance, provided feedback, and created reports to drive process improvements and maintain high service standards.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Muntinlupa, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.