Credit Repair Specialist with Administrative Management Skills

Became a Customer Service Representative for years. My adaptability, flexibility, strong problem-solving abilities, sense of urgency, and effective communication skills have enabled me to excel in fast-paced, high-pressure environments. These strengths earned me recognition and the opportunity to serve as one of the campaign's mentors and Subject Matter Experts, where I provided guidance and support to team members while helping maintain high customer service standards and operational excellence.

Giving summaries of their credit reports and setting up consultation with our expertise to help clients understand credit reports and building positive credit rating.

Updating, documenting, validating, rewriting, inserting customer’s public and private information on CRM and databases in its utmost accuracy and precision.

Updating, rewriting, and inserting customer’s public and private information on CRM and databases. Utilizing Google Workspace and Microsoft Office in managing emails, creating, storing and sharing files and documents and being used for better and efficient client and customer service.

Recording billing statements, details, information to the client or customer, and answering and clarifying their concerns and inquires about certain invoices.

Educating clients about items of interest both negative and positive that has significant impact on their scores and setting up strategies for higher approval rating.

enhancing photos, creating complex image compositions, combining elements and designing web graphics

Creating, enhancing elements and combining those elements into a graphic art or design.