Lyren
Customer Service & Technical Support Specialist | 3+ Years Experience
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
High school diploma
Last Active
February 7th, 2026 (123 days ago)
Member Since
September 2nd, 2025
Profile Description
I am a skilled Technical Support Specialist with over two years of experience in troubleshooting hardware, software, and network issues. My expertise includes remote desktop support, ticketing systems, TV systems troubleshooting, network diagnostics, and application/device setup. Alongside with my technical abilities, I bring strong customer service, communication, and multitasking skills, enabling me to resolve issues efficiently while ensuring user satisfaction. As a worker I want to be known as someone who's reliable and solution-driven, Adaptable and quick-learner, and client focused. In short, I'm not just a troubleshooter, but a dependable IT professional who balances technical know-how with a genuine commitment to helping people.
Top Skills
Proficient in using Zendesk for live chat support, managing customer inquiries, troubleshooting technical issues, and documenting cases efficiently. Skilled at delivering clear solutions in real-time while maintaining a high level of customer satisfaction.
Customer Support » Technical Support
Experience: 1 - 2 years
Experienced Technical Support Specialist with 2+ years in troubleshooting hardware, software, and network issues. Skilled in remote desktop support, ticketing systems, and TV systems diagnostics, with a strong focus on customer satisfaction, clear communication, and efficient issue resolution.
Customer Support » Sales Support » Ticket Booking
Experience: 1 - 2 years
Experienced in managing repair ticket bookings by logging customer issues, scheduling service requests, and tracking case progress. Skilled in ensuring accurate documentation, coordinating with technical teams, and providing timely updates to customers.
Other Skills
Marketing » Marketing Automation
Experience: Less than 6 months
Marketing » Social Media Management
Experience: 6 months - 1 year
Experienced in managing and growing social media presence by creating engaging content, running targeted ad campaigns, and responding to client inquiries. Skilled in analyzing performance metrics to drive brand awareness and lead generation.
Marketing » GoHighLevel
Experience: Less than 6 months
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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Samori Coles
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