Passionate and results-driven Customer Service Specialist with over five years of experience in high-pressure environments, delivering exceptional service and operational support. Skilled in customer satisfaction (CSAT), one-call resolution, and sales, with proven ability to manage projects efficiently and meet deadlines consistently. Adept at virtual assistance, including appointment setting, administrative support, and the use of tools such as REI Blackbook, LaunchControl, SmarterWays, Propstream, Leadsherpa, FMLS, PandaDoc, GoHighLevel, and Investorlift. Known for a customer-focused approach, critical thinking, and effective problem-solving to exceed expectations and foster loyalty. Excels both as a self-motivated professional and a collaborative team player, committed to continuous learning and growth.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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