Software Quality Assurance Analyst

Prioritized test scenarios based on business-critical features, optimizing QA time, and focusing on high-risk areas.

Logged, tracked, and verified defects using ticketing tools; communicated clearly with dev teams for fast resolution.

Performed thorough manual testing across mobile, web, and backend systems, identifying critical bugs and verifying functionality against specifications.

Used Figma to review UI/UX designs for consistency, identify design discrepancies during testing, and assist in creating learning materials and interface wireframes for training purposes.

Used SQL queries to validate data integrity, perform backend checks, and support root cause analysis in bug investigations.

Utilized ChatGPT and similar AI tools for generating test cases, debugging assistance, creating documentation, and streamlining QA processes and learning content.

Worked within Scrum teams, participated in daily stand-ups, sprint planning, and reviews to ensure QA deliverables were aligned with development goals.

Used Photoshop to design and edit web graphics, create visual assets for training materials, and support UI layout validation during QA reviews.

Monitored and evaluated application responsiveness and stability using performance data. Identified slowdowns, backend issues, and resource-intensive processes to support performance optimization and deliver high-quality user experiences.

Liaised with developers, product owners, and managers to clarify requirements, report issues, and ensure seamless QA integration.

Produced clear, concise documentation including test cases, bug reports, and QA reports for developers and stakeholders.

Evaluated test data and business metrics to uncover trends, support decision-making, and refine QA processes.

Taught web development and integrated QA practices into lessons, guiding future developers in best testing practices.